Proven 10:1 average ROI
Validated results that directly impact your bottom line.
Frontline Discovery
Hospital Insurance Discovery Software
Hospital Insurance Discovery Software
That Powers Revenue Recovery
Uncover missed coverage. Slash denials. Boost your bottom line. We find billable insurance before the first claim, not after.
Uncompensated care
$42 billion in uncompensated care every year.
Frontline Discovery is proactive hospital insurance discovery software that finds billable coverage before the first claim, not after.
Uncompensated care costs U.S. hospitals over $42 billion annually. If your team relies solely on eligibility checks at scheduling and registration, and runs coverage discovery on self-pay accounts only, you are likely leaving millions in reimbursements on the table.
Why leaders trust it
Get paid accurately and efficiently, without disrupting workflows
Why CFOs, CROs, and Revenue Cycle leaders trust our insurance discovery software.
Convert self-pay to insured
Identify hidden insurance for 3–7% of self-pay accounts, turning potential bad debt into recovered revenue.
Find additional insured coverage
Uncover correct primary, secondary, and tertiary coverage on 0.25–0.50% of already-insured accounts.
KLAS rating 95.8
In the KLAS Insurance Discovery category, with 100% of surveyed clients saying they would buy again.
Seamless, secure integration
Integrates with Epic; a user-friendly portal supports all other systems, inside your existing workflows.
Revenue recovery should never put your hospital at risk.
We ensure accuracy and compliance every step of the way.
Our compliance standardsBuilt for compliance. Account and demographic data is handled through a secure, HIPAA-compliant SFTP exchange, with a SOC 2 Type II posture across the revenue cycle.
HIPAA-Audited
What makes it different
We find unknown coverage others miss
Traditional eligibility verification confirms known insurance at registration. We ask: “What insurance exists that we do not know about?”
Our technology scans all patient accounts, not just self-pay, before billing to identify hidden commercial, Medicare, Medicaid, TRICARE, and other coverage. By identifying correct coverage upfront, we help prevent denials, reduce staff rework, and accelerate cash flow.
Commonly missed opportunities
- Retroactive Medicaid eligibility
- Secondary and tertiary insurance on insured accounts
- Commercial coverage that should have been primary
- Mismatched payer relationships causing COB denials
How it works
Runs quietly in the background, without adding to your workload
Early detection
We scan patient data before or at the service date, identifying coverage before claims drop, enabling correct billing the first time.
Continuous monitoring
We monitor accounts for retroactive eligibility or payer changes until they are too old to bill. If coverage appears later, we find it.
Seamless integration and results
Implementation in as little as 30 days, with results delivered via an interactive portal or directly into your patient accounting system.
Transparent reporting
Clear dashboards and detailed reports showing how much revenue is recovered and from where.
Want the details before you talk to us?
We'll send a short overview of how discovery works, our security posture, and what a pay-on-recovery engagement looks like.
HIPAA-compliant SFTP exchange. No required workflows.On its way.
Check your inbox in a few minutes. The overview is headed to you now.
Real results
Recovery that shows up on the bottom line
$500K/mo
Recovered per month after implementing Frontline Discovery with Epic integration.
$2.8M
Recovered in Q1, shortly after implementation.
10.69%
Self-pay conversion within 90 days of go-live.
“
It transformed our revenue cycle by finding coverage we'd never have caught.Revenue Cycle Director
Frontline Discovery vs. traditional approaches
A fundamentally different starting question
Revenue cycle factor
Traditional eligibility checks
Frontline DiscoveryAccount scope
Known insurance / self-pay only
All patient accounts analyzed
Coverage focus
Confirms known data
Finds unknown and hidden coverage
Monitoring
Point-in-time check
Continuous monitoring until unbillable
Payment structure
Upfront fees or subscriptions
Pure contingency, pay only on recovery
Staff impact
Often requires manual follow-up
No workflow changes or added staff
The eInsights team is focused on helping hospitals recover every dollar rightfully earned, with one mission since 2021.
We prioritize transparency, partnership, and measurable results, and are trusted by academic medical centers, critical access hospitals, and multi-state health systems nationwide. Our software is HIPAA-compliant.
FAQ
Questions hospital finance leaders ask
Standard tools verify known data. Frontline Discovery proactively finds unknown coverage across all payers before billing, reducing denials and write-offs.
It identifies commercial, Medicare, Medicaid (including retroactive), Medicare Advantage, TRICARE, and other government, secondary, and tertiary plans.
Most hospitals go live in 30 to 45 days with minimal IT involvement. Our team handles the heavy lifting.
Our platform is HIPAA-compliant, using encryption and robust security protocols.
No, the system is automated and supported by our team, requiring no additional FTEs.
Get started
Ready to See What Your Hospital Is Missing?
Stop writing off revenue that could be recovered. We can analyze one year of accounts to show you exactly how much hidden coverage, and revenue, Frontline Discovery can uncover.