Want to take the first crack at locating missed eligibility? No problem! Our Discovery Safeguard solution allows you to determine when we report any missed eligibility to you and protects the vendors and processes that you already have in place.

Our Discovery Safeguard solution can be deployed throughout the revenue cycle, and as the product name suggests, it is built to safeguard your discovery process and ensure that you have a second set of eyes protecting you every step of the way.

We review all patient accounts to identify missed, incorrect or incomplete eligibility to ensure your billing team has the correct information. Our solution delivers significant benefit beyond the traditional scope of self-pay accounts and helps streamline downstream revenue cycle efforts.

Our solution is built and maintained by insurance discovery veterans and RCM experts who are dedicated to delivering accurate results. We only report eligibility that is unknown and will result in reimbursement. Stop wasting time reviewing data and allow your team to work actionable results.

We know that eligibility can be granted retroactively and payer rolls change, which means we continuously scan accounts looking for coverage until they are too old to search.

We provide our results either through an interactive portal where your team can access customized work queues or directly into your patient accounting system through integration tools. This makes managing the eligibility process a breeze and ensures that no coverage slips through the cracks.

We understand that revenue cycle teams have a lot on their plate and sometimes need additional assistance to ensure all revenue is captured from discovered coverage. We’re here to help! We offer the Coverage Load service with our discovery solutions where our staff (all US-based) will load identified coverage directly into your patient accounting system and ensure accounts are billed appropriately.