Hidden coverage, surfaced
eInsights finds billable coverage other systems miss across your self-pay, insured, $0 balance, and written-off accounts. We continually search for unknown coverage. If we don’t find coverage that yields a payment, there is no fee owed.
Trusted by revenue cycle teams across health systems
eInsights' KLAS Overall Score sits measurably above both the segment and software-category benchmarks.
An independent KLAS signal of delivery hospital finance leaders can trust. Verified, not self-reported.
eInsights works the accounts everyone else writes off, surfacing billable insurance across self-pay, insured, $0 balance, and written-off accounts, for hospitals, health systems, and large ambulatory physician groups.
No up-front costs, no new staff needed, and no workflow changes required. We work inside your existing revenue cycle and you only pay on what we recover.
You share account files through a SOC 2 Type II and HIPAA-compliant SFTP exchange.
Our discovery engine searches hundreds of payer sources to surface active, billable coverage your systems didn't find. We continually search every account, leaving no rock unturned.
Verified coverage flows back into your workflow ready to bill. You pay only on recovered revenue, zero financial risk.
We'll send a short overview of how discovery works, our security posture, and what a pay-on-recovery engagement looks like.
HIPAA-compliant SFTP exchange.We'll email your request shortly.
eInsights surfaced billable coverage our other tools never found, turning written-off accounts into recovered, predictable revenue.
Revenue Cycle Leadership, Health System (verified)
KLAS Research, Coverage Discovery & Eligibility, 2025 · eInsights Insurance Discovery
An eInsights engagement with a large Midwestern regional safety-net health system uncovered active coverage hiding inside self-pay, insured, and written-off accounts, recovered at zero financial risk.
Read the Uncovering Hidden Revenue in Healthcare white paper (PDF)Most POCs are completed within 4 to 6 weeks, depending on how quickly data can be provided and reviewed. Once the required agreements are signed and data files are received, the eInsights team analyzes historical accounts, validates findings, and presents identified reimbursement opportunities. Organizations that can quickly provide data and participate in the review process often see results even faster.
The POC is designed to be simple, low-effort, and non-disruptive to your existing workflows. Most organizations only need limited involvement from IT and revenue cycle staff. To get started, your hospital will:
No system changes, software installations, or workflow modifications are required. Using secure file transfers and existing account data, eInsights performs the analysis, delivers actionable results, and allows your team to validate value before making any long-term commitment. The goal is to provide a clear understanding of potential financial impact with minimal demand on internal resources.
eInsights operates on a performance-based model. We identify and recover missed insurance revenue across your self-pay, insured, and written-off accounts.
If we don’t find coverage that yields a payment, there is no fee owed.
We work within a SOC 2 Type II and HIPAA-compliant exchange. Account and demographic data is handled through a secure, HIPAA-compliant SFTP exchange, and our entire process is built around protecting sensitive information across the revenue cycle.
Most tools check eligibility at a single point in time and focus on self-pay. eInsights scans across all account classes (self-pay, insured, $0 balance, and written-off) and continuously surfaces billable coverage that point-in-time checks miss, including retroactive Medicaid and secondary or tertiary coverage.
Minimal. There's no new software to install and no additional staff needed. eInsights operates the discovery process on your behalf and returns recoverable coverage ready to bill, working inside your existing revenue cycle, with an average six-week implementation.
After a Proof of Concept (POC) assessment, eInsights begins surfacing recoverable coverage from your existing accounts. Most organizations see findings early, with recovery flowing back into their normal billing workflow.
By searching all patient accounts, not just self-pay, we identify the accurate primary payer and deliver that information before the hospital bills the incorrect payer in error. The most common scenario is when a hospital has Medicaid listed as the primary payer and we identify the patient has commercial or Medicare coverage for the specific date of service. We identify that commercial or Medicare coverage and deliver it prior to bill drop, preventing the COB denial.
